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How jin123 Handles Your Personal Data

This Privacy Policy covers exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and browse the lobby — and how we keep that data secure.

Account data protectedDANA, OVO, GoPay wallet details handled securelyNo data sold to third partiesYou can request data access anytimeCookie preferences within your control
jin123 How jin123 Handles Your Personal Data
DATA HANDLING DETAILS

How We Protect and Manage Your Information

Data security at jin123 runs across four areas: how we handle what you share, how we secure it in transit and at rest, how long we keep it, and how you stay in control. Each area has a concrete process — not just a policy statement — so you know what actually happens to your information.

Account Security

Login sessions use OTP verification sent to your registered mobile number. Suspicious access from an unrecognised device triggers an additional verification step before your account opens.

Data in Transit

All data exchanged between your device and our servers travels over SSL encryption. This covers your login, your DANA or OVO deposit flow, and any account settings you update.

Retention and Deletion

We keep account and transaction records for the period our operational obligations require. Once that period ends, records are deleted or anonymised. You can request early deletion where no retention obligation applies.

Cookies and Tracking

We use session cookies to keep your lobby state active and analytics cookies to understand how sections of the site are used. You can adjust cookie permissions in your browser settings at any point.

PRIVACY CONTACT

Reach Us About Your Privacy Questions

If you need to submit a data access request, report a privacy concern, or ask us to update personal details tied to your account, our support team handles these directly. Whether your query is about how your GoPay transaction was logged or how to update your registered mobile number, we route privacy questions to the right team. Contact us through the channels below and include your registered account email so we can locate your record without delay.

Team online

Live Chat

Start a live chat session from the account menu. State your privacy query clearly and include your registered email so we can pull your account record.

Email Support

Send your data request or privacy question to our support email. Attach your account username and describe exactly which data you want to access or correct.

Account Settings

Some data — like your registered phone number and display name — can be updated directly inside account settings without contacting support.

Common Questions About Your Privacy at jin123

These questions reflect what people in Indonesia typically ask when they want to understand how their account data is handled. If your question is not covered here, our support team can assist via live chat or email.

We collect your name, email, mobile number and login credentials. When you deposit via DANA, OVO or GoPay, we also log the transaction reference and wallet identifier for verification purposes.

We do not sell your data. We share it only with service providers who help us operate — such as payment processors for DANA and GoPay — and only under strict data-handling agreements.

Contact our support team via live chat or email, include your registered account email, and specify that you are making a data access request. We will locate your record and respond through the same channel.

Yes. Where no legal or operational retention obligation applies, you can ask us to delete your data. Submit your request through live chat or email support with your account details.

Session cookies keep your lobby active between pages. Analytics cookies help us see which sections are used most. You can manage or disable cookies through your browser settings at any time.

Transaction records — including your OVO or GoPay deposit history — are retained for as long as our operational and applicable legal obligations require, then deleted or anonymised after that period.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.